Frequently Asked Questions

Welcome to YA-T Company! Here you'll find answers to common questions about our botanical hair care products and handcrafted jewelry from Earth Essences By Mali.

YA-T Hair Care

What makes YA-T Hair Care products special?

Our hair care collection is inspired by nature, ancestral wisdom, and intentional self-care. We focus on botanical ingredients and herbal-infused oils that complement your personal hair care routine.

Are your hair care products suitable for all hair types?

Hair care needs vary depending on your hair type, texture, and individual preferences. Review each product's description and ingredients to determine which formula is best for you.

Where can I find the ingredients?

Product-specific ingredients and details are available on the individual product listings.

How often should I use your hair oils?

Follow the directions provided with each product. Your ideal routine may vary depending on your hair and scalp needs.

Earth Essences By Mali

Is your copper jewelry made from real copper?

Yes! Our copper jewelry is individually handcrafted using 100% pure copper.

Are all your jewelry pieces handmade?

Yes. Each piece is individually created, making every design unique. Slight variations are part of the beauty of handcrafted jewelry.

What sizes are available?

We offer multiple sizes and custom sizing options for our copper bangles, bracelets, rings, and anklets.

Visit our Jewelry Sizing Guide for measuring instructions.

Can I request a custom jewelry design?

Absolutely! We welcome custom requests based on available materials and design possibilities.

Visit our Custom Orders page for more information.

Do you make cowrie shell jewelry?

Yes! Our cowrie shell necklaces and bracelets are made to order.

How do I clean my copper jewelry?

Mix fresh lemon juice or white vinegar with a pinch of sea salt. Gently clean your copper jewelry with a soft cloth, rinse thoroughly, and dry completely.

Visit our Copper Care page for complete instructions.

Does copper naturally change color?

Yes. Copper naturally reacts with air, moisture, and environmental conditions. Over time, it may develop a deeper tone or natural patina.

Where can I learn about the traditional and spiritual significance of copper?

Visit our The Power of Copper page to explore copper's history, natural properties, and spiritual symbolism.

Ordering & Customer Support

Where can I find shipping information?

Our Shipping Policy is available in the website footer.

What is your return or refund policy?

Please review our Refund Policy before purchasing for information about returns and refunds.

How can I contact you?

For questions about YA-T Hair Care, product information, or general inquiries:

Email: ya.t.llc9@gmail.com

Instagram: @ya_t_companyllc

Website: https://ya-tcompany.com/

You can also reach us through the Contact Us page on our website.

How can I contact Earth Essences By Mali?

For handcrafted copper jewelry, sizing, custom orders, and product questions:

Email: earthessencesbymali@gmail.com

Instagram: @earthessencesbymali

Website: https://ya-tcompany.com/

YA-T Company

Rooted in Nature. Radiating Energetic Power.

Earth Essences By Mali

Rooted in Nature. Created with Intention.